The podcast episode features an interview with Jeff Hilber, the owner of Modern Medicinals CBD Oil Company, who provides valuable insights on the current state of the CBD industry. The discussion covers various topics related to the production process, product quality, and customer service of the CBD industry, and how Modern Medicinals differentiates itself from its competitors.
The episode begins with a brief introduction of Jeff Hilber and Modern Medicinals, a company that prides itself on using organic and natural ingredients to produce high-quality CBD products. Jeff explains that the company uses a unique CO2 extraction method to produce its CBD oil, which helps maintain the integrity and potency of the product. He emphasizes that the company is committed to providing its customers with the best possible experience by using quality ingredients and rigorous testing standards.
The discussion then shifts to the current state of the CBD industry, with Jeff highlighting some of the challenges that CBD companies face. For instance, the lack of federal regulations in the industry has led to a flood of low-quality products and misinformation, making it difficult for consumers to navigate the market. Jeff stresses the importance of transparency in the industry and urges consumers to do their research before purchasing any CBD products.
Jeff goes on to explain some of the nuances of the production process, including the importance of sourcing high-quality hemp and the various extraction methods used by CBD companies. He notes that while some companies use solvents like ethanol or butane to extract CBD oil, Modern Medicinals uses a CO2 extraction method, which is both safer and more effective. This allows the company to produce a potent and pure CBD oil that is free of harmful chemicals and additives.
The conversation also covers the topic of product quality, with Jeff discussing how Modern Medicinals ensures that its products meet high standards. He explains that the company conducts third-party lab testing on all of its products to ensure their potency, purity, and safety. Jeff emphasizes that the company takes a holistic approach to CBD, considering not just the quality of the oil but also the other ingredients that are used in the product.
Finally, the podcast delves into the importance of customer service and how Modern Medicinals prioritizes the needs of its customers. Jeff stresses the importance of being transparent and responsive to customer inquiries, noting that the company is always looking for ways to improve the customer experience. He also discusses some of the challenges that come with running a CBD company, such as the limitations on advertising and the stigma surrounding the product. Nonetheless, Jeff remains optimistic about the future of the industry and the potential of CBD to positively impact people’s lives.
Overall, the podcast episode provides a comprehensive and informative overview of the CBD industry, with a particular focus on the production process, product quality, and customer service. Jeff Hilber’s insights offer valuable perspectives on the challenges and opportunities that CBD companies face, and his passion for providing high-quality CBD products shines through in his words. Listeners can expect to come away with a better understanding of the industry and the ways in which Modern Medicinals is working to provide the best products and experiences for its customers.